The City of Thunder Bay believes the safety and security of all of its riders and transit employees is imperative. They ask that all riders be responsible and alert while near or riding a transit vehicle. This means observing safety signage and protocols, like staying behind the yellow line until it’s time to board. If you require assistance during your ride, they encourage you to talk to your transit operator.
Thunder Bay Transit COVID-19 information
COVID-19 has affected Canadians nationwide, but for those that require the services of the city’s public transit infrastructure getting around has become a little more complex. But Thunder Bay Transit has taken action to help ensure that everyone has a safe and positive experience.
A face covering or non-medical mask is mandatory for all public transit users and staff. Thunder Bay Transit also asks riders to observe physical distancing measures and routinely practice safe hand hygiene. They have implemented enhanced cleaning measures to help curb the spread of the virus. But customer service representatives remain available during regular hours and can be contacted by phone or email.
During this time, modifications have been made for various routes, which means that bus frequency and availability has temporarily changed. Those changes are routinely updated on their schedules and maps page. Rocketman is also here to assist you during this time with updated information to keep you moving to your destination safely.