If Rocketman isn’t working on your phone, try these steps first:
- Turn your phone off and back on.
- Make sure Rocketman can access your Location in your phone settings.
- Make sure Notifications are turned on for Rocketman.
- If you’re still having issues, try deleting the app and reinstalling it from your app store (note: if you delete the app you will lose any content you’ve saved or added to your favourites).
If you’re still experiencing an issue after taking these steps, email us at email@example.com to tell us more & we’ll help troubleshoot the problem.
If the app is working but you’re not seeing any countdowns or transit vehicle arrival predictions, there is a chance that your local transit agency’s feeds are down (TTC, Translink, BC Transit, Calgary Transit, etc.). If that’s the case, you can let us know at firstname.lastname@example.org or tweet @rocketmanapp.