Halifax, we’ve got you covered for Halifax Transit!
With an estimated 30.4-million annual riders and over 99,000 weekday daily riders, it can be easy to get lost in the Halifax Transit crowd. But Rocketman is here to you, because we want your next ride to be stress-free.
Rocketman will let you know when the next bus is going to arrive, and provide information about any updates or delays on the way. This way you’ll need to know when you need to be at the next bus stop (and if you have time to stop for a quick coffee).
Navigating Halifax Transit has never been so easy, doesn’t it sound like it’s time to download Rocketman?
How to pay for Halifax Transit
Unfortunately, Halifax Transit isn’t free to ride—unless you have a valid Canadian National Institute for the Blind (CNIB) Identification card, which you can use to ride both Halifax Transit and the ferry for free. Fares can be in the form of cash, a paper ticket, or a pass.
How to buy fares/passes?
Halifax Transit ticket books and passes can be purchased in-person through a vendor, or you can pay as you board with cash.
Where to buy fares/passes?
You can purchase Halifax Transit fare when you board the bus with exact change (operators are not able to provide you change), or you can purchase a book of tickets or a monthly pass from a retail partner.
Halifax Transit Fares Zones
There are two distinct fare zones for Halifax Transit. Fares for conventional buses, the ferry, or Access-A-Bus start at $2 for youth riders and $2.75 for adults. Fares for the regional express buses (routes 320, 330, and 370) start at $3 for youth riders and $4.25 for adults.
What is POP?
To ride Halifax Transit you’ll need to provide proof of payment or POP. This can be in the form of an exact change cash payment, a paper ticket, a bus pass, or a transfer (if you’re getting onto a second vehicle along your route).
Halifax Transit transfers allow you to connect with another bus or a ferry in order to complete a single trip. They are valid for up to 90 minutes from their issue, and if you require one you’ll need to request it when you board a bus or ferry.
In addition to a single fare payment, Halifax Transit offers monthly transit passes. If you are an employee of a SmartTrip member, you can purchase an annual EPass through payroll deduction.
Halifax Transit also has Low Income Transit passes, UPasses for post secondary students, and discounted fares for seniors (who ride for free on Tuesday).
What is Access-A-Bus?
Halifax Transit wants to ensure that everyone has access to transit, which is why they created the Access-A-Bus program.
Access-A-Bus is a shared ride service that provides persons who are unable to use the conventional transit system due to either physical or cognitive disabilities door-to-door transit.
This service is available to those that qualify, to find out more information about whether or not you qualify and to apply, visit the Halifax Transit website.
Getting around the city with Halifax Transit
Halifax Transit is one of the best and least expensive ways to get around the city, but sometimes taking transit can be frustrating. That’s where Rocketman comes in! We’re here to give you a little help along the way, so you know what to expect and when you should arrive at your final destination!
Halifax Transit Alerts
Rocketman provides riders real-time Halifax Transit alerts and updates. We help you stay on top of any changes and delays along your ride, so you can get to your destination with the least amount of stress!
What is the Request-A-Stop program?
Halifax Transit has the Request-A-Stop program in place for unaccompanied persons using their conventional service buses after dusk, and passengers with mobility impairment any time of day.
With this program riders can request to get off the bus somewhere along the route that is not a traditional stop (so long as it’s safe and legal to do so). To use Request-A-Stop, speak with your operator at least one stop before you want to get off.
Halifax Transit safety and security policies
The safety and security of passengers and staff is important to Halifax Transit. Vehicle operators are there to help you should you require it.
Halifax Transit asks passengers to ride safely, including:
Not running for the bus—if you miss it, wait for the next one
Be carefully getting on and off the bus, especially in the winter
Never walk directly in front of or behind a bus
Use handrails where provided
Help keep aisles clear
Stand behind the yellow line
Ensure that your bags, clothing, and items are secure, and make sure they don’t get caught in the door!
You can find more information on their website.
Halifax Transit COVID-19 information
The COVID-19 pandemic has changed the way we do a lot of things, but Halifax Transit understands that you still need an affordable way to get around. They are currently operating with their regular schedules and routes, so you can get where you need to go.
During this period, Halifax Transit is dedicated to observing public health and safety measures. Riders are required to wear face masks, and are asked to observe social distancing.
Is Halifax Transit safe?
Halifax Transit is a safe option for getting around the Halifax area. Operators and staff are around to provide assistance, should you need it.
What happens if there is an emergency on Halifax Transit?
Halifax Transit takes rider safety seriously. If you come across an emergency or are involved in one, speak to your vehicle operator who can radio for help. If medical police, or fire assistance is needed, call 911.
On a bus…
If you are on a Halifax Transit bus and you experience or come across an emergency, speak to your operator who can call for help. If you require medical, police, or fire assistance, call 911.
What do I do if I see something on Halifax Transit and need to report it?
If you need to report something that you saw while on Halifax Transit, you can call 311. If your concern is related to driving, you can fill out their online form, and if you believe whatever you saw should be reported to the authorities, call the Halifax Police.
What does Halifax Transit do with their security footage?
All of Halifax Transit’s bus and ferry fleet, and stations are outfitted with security cameras to help ensure the safety of passengers and staff. For more information on this, contact Halifax Transit directly.
How do I lodge a complaint with Halifax Transit?
Have a complaint you want to file with Halifax Transit? You can do so by contacting 311 or calling 1-800-835-6428.
What to do when you lose something while riding Halifax Transit?
Did you forget something on the bus? We’ve all been there.
If you’ve arrived at your destination and realized that you accidentally left something behind on Halifax Transit, fear not, they have a Lost and Found Department. You can contact them at 902-490-6617, if you believe you left something behind on a bus or ferry.
Valuable items that are found on Halifax Transit—think your mobile device or wallet—are held onto for 30 days. Those deemed not valuable—like a reusable water bottle or a sweater—are kept for 14 days. Anything that’s perishable, they throw away immediately.
What to do when you lose something on the bus?
If you believe you’ve left something behind on Halifax Transit, you can contact the Lost and Found Department at 902-490-6617.