Oakville, we’ve got you covered for GO Transit!
The Oakville GO Station is a rail and bus station located at 214 Cross Avenue. Not only can you access GO Transit from here, but the station is also shared with Via Rail’s Oakville railway station. The Lakeshore West train that comes through here can take you to Toronto’s Union Station or all the way to Niagara Falls.
Bronte GO Station is also on the Lakeshore West line in between Oakville GO and Burlington. You can connect from Bronte GO to Oakville Transit by accessing the adjacent bus loop where your connecting bus is waiting for you to jump on and head home!
How to pay for GO Transit
GO Transit can get you many places, but you can’t exactly get on board until you’ve forked over a little cash (or, more accurately, electronic payment). Here’s what you need to know about paying for your next ride on GO:
How to buy fares/passes?
You can buy GO Transit fares or passes with cash at a ticket vending machine at the station. If you have a PRESTO card that is already loaded, you can simply tap and go. You can add funds to your card at a self-service kiosk or through the PRESTO app.
Where to buy fares/passes?
GO Transit fares and passes can be purchased at the ticket counter or vending machine at Oakville GO or Bronte GO before you hop on the train. If you want a PRESTO card and you don’t already have one, you can purchase one online at select ticket vending machines and authorized in-person retailers.
GO Transit Fares Zones
Fares are required on all GO Transit lines. In Oakville, you’ll need to pay for a fare at Oakville GO or Bronte GO before you head out on your transit adventure.
What is POP?
POP means proof of payment. With GO Transit, this can be in the form of a ticket, transfer or your PRESTO card.
Your GO Transit ticket gives you three hours to complete a trip. If you use a PRESTO card to travel, this is automatically applied to your card (ergo, you won’t be charged the next time you tap your card within that time frame).
A PRESTO ticket or card can also be used to transfer between GO Transit and another transit agency, though you will have to pay a co-fare. If you are connecting to Oakville Transit using a PRESTO card, the co-fare is $0.80.
In other cases, like when you pay cash fare on a GO Transit bus, you will need to obtain a paper transfer.
GO Transit also allows you to purchase a day pass if you need to ride all day long and a group pass if you are travelling in a group.
GO Transit PRESTO Cards
The same PRESTO card that you use to access Oakville Transit can be used to ride on GO Transit. They offer a touchless, reloadable payment option, so they are the preferred payment method with most transit agencies in the GTA, which is great because they’re easy to use!
You can purchase a PRESTO card for $6 online, at a self-serve machine, or an in-person customer service outlets (including a few Shoppers Drug Marts)—if you need to change your fare type from adult (the default option) to a different type, you will need to visit an in-person retail outlet.
With your PRESTO card purchased and registered (you can do this online), you can load up your card. You can also set up Autorenew (for passes) and Autoload (so your payment amount is topped up when it gets too low). And when it’s time to ride, you simply tap and go!
PRESTO cards can be managed within the handy smartphone app, making your overall transit experience much easier.
Getting around Oakville with GO Transit
Chances are, if you’re hopping on GO Transit, your trip doesn’t end at the Oakville city limit. Rocketman can help with that.
Rocketman taps into different transit systems in the GTA to help ensure that a stress-free trip doesn’t end when you get off Oakville Transit. Group your Oakville Transit and GO Transit stops together based on your commute and ride with ease, knowing that you’ll be alerted along the way.
GO Transit has 39 different routes that cover over 2,500 km, and you can rest assured that Rocketman has your back wherever you’re planning ongoing.
GO Transit alerts
Rocketman provides GO Transit riders with real-time alerts about delays, upcoming bus times and even provides live countdowns for train arrival times. Be in the know throughout your entire journey!
What happens when there is a train line closure?
From time to time, train lines close. When that happens, Rocketman can keep you up-to-date on delays, so you know where you need to go and when you need to be there. We’ll help you figure out when you’ll arrive at your destination, even if you face a delay.
GO Transit Safety & Security
Safety is important to GO Transit. They want to ensure that riders have a safe experience on the transit vehicles and always have help when they need it.
With trained staff, Transit Safety Officers, and a 24-hour phone line, help is always there if you need it. Here are a few more specific things you might want to know about GO Transit safety and security:
GO Transit COVID-19 information
The COVID-19 pandemic has changed a lot about our world, but GO Transit remains open, ready to serve, with a few minor changes. Schedules have been temporarily changed (and changes are ongoing), so Rocketman can help you stay informed.
GO Transit is committed to providing a safe environment for all riders using their service to get around. You are required to wear a face-covering while riding GO Transit and asked to observe social distancing. Cash is also not being accepted as a payment form for tickets at this time.
To help with traffic flow and limit the amount of contact you have with other riders and drivers, there are designated entry and exit points, onboard floor decals, and plexiglass seat dividers.
GO Transit is also participating in increased cleaning procedures. Their staff are required to wear face coverings, participate in regular health screenings and observe social distancing rules.
You can learn more about health and safety-related to COVID-19 at the York Concourse (and a few other stations) at one of the GO Transit health and safety kiosks. Here you can voluntarily check your temperature, learn more about cleaning procedures currently in place, and learn about proper hand hygiene.
What happens if there is an emergency on GO Transit?
Even the safest transit systems see the occasional emergency but GO Transit is ready to handle them. You can reach out to their safety dispatch line at 1-877-297-0642 or talk to a GO Transit Safety Officer if you need assistance.
On a train…
If an emergency happens on a GO Transit train, pull the emergency yellow strip to alert the operator, who will provide further instructions. If medical, police, or fire assistance is required, call 9-1-1.
On a bus…
If an emergency happens while you’re riding a GO Transit bus, notify your operator. If police, medical, or fire assistance is needed, call 9-1-1.
At the station…
If an emergency happens at a GO Transit station, alert a member of staff or a Safety Officer. If a fire, medical, or police assistance is needed, call 9-1-1.
Is GO Transit safe?
GO Transit says they are one of the safest transit systems in the world.
They put extra care into ensuring that passengers riding their vehicles feel safe. You have access to their 24-hour safety dispatch at 1-877-297-0642, Transit Safety Officers regularly ride the line, and you can always alert staff to emergencies by pressing the yellow emergency strip.
What do I do if I see something and need to report it?
If you are riding GO Transit and see something that should be reported, you can do so via their 24-hour emergency line at 1-877-297-0642. If you report an emergency or crime in progress where medical, police, or fire is needed, call 9-1-1.
How do I lodge a complaint with GO Transit?
Complaints about GO Transit can be directed to their online form. If you need to deal with an urgent matter, call 1-888-438-6646.
What to do when you lose something on GO Transit?
Losing something while you’re riding transit happens from time to time, but GO Transit is prepared.
You can fill out their online form to report something missing and arrange to pick up the item when found at their Lost & Found office located at the York Concourse in Union Station.
When you pick up your missing item, you’ll need to make sure that you bring along your ID and proof of ownership. If you cannot pick something up yourself, you can arrange for someone else to, or you can send a courier.
What to do when you lose something on the train?
If you lose something while riding a GO Transit train, fill out the online form. If your item is found, they will get in contact with you.
What to do when you lose something on the bus?
If you lose something while riding a GO Transit bus, fill out the online form. If your item is found, they will get in contact with you.